We currently only ship to the USA. International shipping is new to us and while we intend to open it up eventually, we are still doing our research and figuring that all out.
Orders are sent via USPS First Class Mail. We try to keep shipping charges down and this is the cheapest way. All orders will include tracking. Priority Mail is an option but will cost more.
Once we drop off the packages to the post office, unfortunately it is up to them to get the package to you safely. We advise contacting your local post office with any questions about delivery delays or misdelivered packages. We see the same tracking info that you do. In the event that your package cannot be found, please contact us and we will see what we can do on our end to help make it right.
We are a small business and we thank you for understanding that we do not have the means that large corporations have when it comes to shipping fees and replacing lost parcels.
We do our best to keep everything in stock and accurate inventory on the site. However between online sales and pop up markets, sometimes I may go out of stock. I normally ship within 3 days, but if I need to make your order from scratch it may a day or 2 take longer. I will always reach out about any delays.